Shipping
Shipping
Most domestic orders are shipped same day or next and arrive to you in 2-5 business days.
International Shipping is available, see below.
Domestic Shipping Policy
Our goal is to offer you the best shipping options, no matter where you live. Every day we deliver to customers across the world ensuring you that we put our customers first.
Products are usually shipped out the same day or next day depending on receipt of order, Mon – Sat excluding holidays or in some circumstances within 72 hours of order.
Valid for standard ground delivery only. At times we may offer free shipping on all products! Orders qualifying for Free shipping will be identified with “Free shipping”. If you select a shipping method other than ground, shipping charges will apply.
In the event of a lost package or non-delivered package, our insurance company requires us to wait twenty days from day of shipment before filing a claim.
Additional Shipping Information
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full ounce.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Carriers
We use the following carriers to deliver our orders:
USPS
UPS
FedEx
DHL
APO/FPO/DPO addresses will ship via USPS ground service only.
Calculating Your Shipping Cost
Expedited shipping is available, if you choose. Rates for this service will be calculated during checkout.
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using First Class USPS mail will not have tracking numbers, particularly orders under $15.
Back Orders
If an item goes on back order we will ship the item as it becomes available. If there is a lengthy delay we will notify you and you will have the opportunity to cancel the sale.
INTERNATIONAL SHIPPING
International Shipping Policy
Please read and understand all charges that may be incurred with regards to International Shipping. You may be charged import duties as well as VAT (Value Added Taxes) by your home country. We do not bear any Customs Duty or Tax. In the event of a lost package or non-delivered package, you must wait forty days (per our insurance company) from day of shipment before filing a claim.
Should you encounter any problems with the checkout process please notify us at info@engleberts.com